Shipping policy

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

Estimated delivery times:

  • USA: 7–14 business days

  • Europe: 7–15 business days

  • International: 10–20 business days

Delivery times may vary due to customs, weather, or carrier delays.

Tracking

All orders include tracking information once shipped.

Free Shipping

We offer Free Shipping .

Lost Packages

If your package is lost in transit, please contact us and we will assist with a replacement or refund.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect addresses.


All orders include tracking information.

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

If tracking shows the package as delivered, VILSAD is not responsible for lost or stolen packages. Customers must contact the carrier directly.