Warranty Policy
VILSAD 1-Year Limited Warranty
Effective Date: [Insert Date]
At VILSAD, we stand behind the quality of our products. All eligible products are covered by a 1-Year Limited Warranty from the date of delivery.
What This Warranty Covers
This warranty covers:
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Manufacturing defects
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Electrical or internal component failure
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Screen malfunction not caused by physical damage
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Hardware defects under normal use conditions
If a defect is confirmed within the warranty period, VILSAD will, at its discretion:
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Replace the product free of charge, or
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Provide a replacement part, or
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Issue a partial or full refund if replacement is unavailable
What This Warranty Does Not Cover
This warranty does NOT cover:
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Physical damage (drops, cracks, impact damage)
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Water or liquid damage
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Improper installation or misuse
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Damage caused by incorrect voltage or wiring
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Normal wear and tear
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Unauthorized modifications or repairs
Warranty Claim Process
To file a warranty claim:
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Provide your order number
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Submit clear photo or video evidence of the issue
Our support team will review your claim within 2–5 business days.
If approved, we will provide further instructions for replacement.
Important Notes
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Customers may be responsible for return shipping unless otherwise specified.
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Replacement items do not extend the original warranty period.
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This warranty is non-transferable and applies only to the original purchaser.
VILSAD reserves the right to deny warranty claims that do not meet the above conditions.
